Return Policy Page

Return Policy

At Astute Clothing, we value your satisfaction and strive to ensure you have a seamless shopping experience with us. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to make the process as smooth as possible.

1. Return Eligibility

• Timeframe: You have 4-7 days from the date of delivery to initiate a return.
• Condition: Items must be unused, unwashed, and in their original packaging with all tags attached.
• Non-Returnable Items: Please note that certain items such as undergarments, accessories, and clearance items are non-returnable for hygiene and final sale reasons.

2. Return Process

1. Initiate a Return: To start a return, please contact us at info@clothingastute.com or call us at +91 83360 06939 within the return window. Provide your order number and the reason for the return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number. Please include this number in your return package.
3. Shipping the Return: Pack the item securely and ship it to the following address: Astute Clothing
   D 5/29 Misir Pokhra, Luxa
   Varanasi, 221001
   India
   Please note that the return shipping cost is the responsibility of the customer unless the item received was damaged or incorrect.

3. Refunds

• Processing Time: Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
• Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Please note that it may take additional time for your bank or card issuer to process the refund.

4. Exchanges

If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.

5. Damaged or Incorrect Items

In the rare event that you receive a damaged or incorrect item, please contact us immediately at info@clothingastute.com or +91 83360 06939. We will arrange for a replacement or refund at no additional cost to you.

6. Customer Support

For any questions or concerns regarding our return policy, feel free to reach out to our customer support team at info@clothingastute.com or +91 83360 06939. We’re here to help!